Product Returns / Right of Withdrawal

You have the right to withdraw from your order if the Shop breaches its obligations, especially when the product has real defects.

The difference in colour between the product and the photo is not considered a defect and may be due to the lighting conditions during photography or the brightness of your monitor. The basic condition is to inform the store within 12 hours of receipt of the product, otherwise the store reserves the right not to make any form of compensation.If a defective product is proven to be found, you have the right not to accept it and return it with the possibility of replacing it with another product of the same category, if available. In this case, the shipping costs of the new product are borne exclusively by the store.Returns are accepted only if the products you wish to return are in the same condition in which you received them along with the documents, the retail receipt or the invoice and the packaging that accompanied the product.The cost of transport (shipping and return) if the product is not defective is borne by the customer.

In case of return of the products, and if there is no possibility of replacement with another product of the same category, your refund will be completed within four (4) days from the date we receive the products to a bank account that you will indicate to us if your order has been paid by bank deposit. For orders that have been paid by debit/credit card/paypal the refund will be made in the same way.

If you are near the store “Idea & Fos” in Stylida:

In this case you can visit the store at 67 Lamias Street and after the condition of the product is checked by the competent employee, he will guide you for further.

The color difference between the product and the photo is not considered a defect and may be due to the lighting conditions when shooting or the brightness of your screen.